A utility crew in high-visibility vests standing at an excavation beside a compact excavator
X3 Pipeline Damage PreventionDamage Prevention & Public Awareness04 · Act

Every Ticket Answered.Every Dig Watched.

Excavation damage is one of the leading causes of pipeline incidents, and most of it is preventable. X3 Pipeline Damage Prevention keeps every 811 ticket on its legal clock, puts a watcher on the digs that matter and turns every hit into a root cause you can act on.

  • Locate Tickets
  • Excavation Watch
  • Damages
  • Patrols & Markers
  • Public Awareness
  • Excavator Scorecard
Damage prevention duties X3 Pipeline Damage Prevention keeps on time
  • 192.614Damage prevention program
  • 195.442Liquid damage prevention
  • 192.705Transmission line patrols
  • 195.412Liquid patrols, 26 times a year
  • 192.707Line markers
  • 195.410Liquid line markers
  • 192.616Public awareness
  • API RP 1162Audiences and frequencies
  • Part 196Excavator responsibilities
  • 811Call before you dig
  • DIRTDamage root cause
  • CGABest practices
The Exposure

The Ticket Came In Friday. The Marks Went Down Wednesday. The Dig Started Tuesday.

Locate requests pile up after a storm, the legal response time runs out, the excavator stops waiting, and a backhoe finds the line before the paint does. Every one of those steps had a time on it that nobody was watching.

The ticket was received. Nobody was counting down its response time.

A yellow excavator with its arm raised against a clear evening sky
X3 Intelligence

Every Ticket, Dig and Patrol on Its Clock.

Set your state response times and your high-consequence segments once. X3 counts down every ticket and every patrol, and puts a watcher on the digs that need one.

Tickets

Received, due, marked, cleared and the positive response, against your state’s legal time.

Excavation watch

Digs inside the tolerance zone of your highest-consequence pipe get a named watcher.

Damages

Every hit or near miss with its root cause and cost, so the pattern shows.

Patrols

Right-of-way patrols on their legal frequency by class and crossing.

Markers

Line markers at every road, rail and water crossing, checked on the walk.

Public awareness

API RP 1162 audiences, message frequency and the four-year effectiveness review.

A late ticket is a near miss. X3 makes sure nobody treats it as normal.

Damage prevention

One Board for Every Ticket and Dig.

An example of a distribution and transmission operator after a busy spring week.

Example Week · 418 Tickets · 3 StatesExample
Illustrative only · your own records fill the same view
418
Tickets this week
9
Due in the next 4 hours
2
Past their response time
6
Digs with a watcher on site
Needs a locator now
  • Ticket 2610-4471 (MI): response due in 52 minutes, not marked
  • Excavation within 25 feet of MP 27 (HCA): watcher not assigned
  • Damage at 1420 Grand River: excavator did not call; root cause "no notification" (DIRT)
  • Class 3 patrol for Q4 not done: due within 4½ months of the last (49 CFR 192.705)

Example only. Response times follow your state’s one-call law.

From the call to the dig

Receive. Mark. Watch. Learn. Patrol.

X3 follows a locate request from the one-call center to a dig that ends without a hit, and keeps the patrols around it.

  1. 01

    Set your states and zones

    Legal response times and the tolerance zone around high-consequence pipe.

  2. 02

    Receive the ticket

    Enter it or import the day’s tickets with the template built into the import button.

  3. 03

    Mark and respond

    Locator, method and the positive response, each against the clock.

  4. 04

    Watch the dig

    A named watcher on site for digs near your critical pipe.

  5. 05

    Learn from a hit

    Root cause, cost and the excavator, so the scorecard shows who to talk to.

  6. 06

    Patrol and tell

    Patrols, markers and public awareness messages on their frequency.

Most damage is preventable. X3 makes the prevention visible.

A worker in a hard hat digging by hand in a trench beside yellow locate marks
Where X3 Pipeline Damage Prevention Fits

One Loop. X3 Pipeline Damage Prevention Owns Part of “Act”.

Nine products, five stages, one job each. X3 Pipeline Damage Prevention helps answer one question for your pipeline: what has to happen in the field today? Use it on its own, or add the products on either side of it when that job matters.

  1. 01

    Know

    What applies to every mile we operate?X3 Pipeline Compliance
  2. 02

    See

    Which mile is at risk, and why?X3 Pipeline IntegrityX3 Pipeline Corrosion
  3. 03

    Control

    Is the person and the control room ready for the work?X3 Pipeline QualificationX3 Pipeline Control Room
  4. 04

    Act

    What has to happen in the field today?X3 Pipeline Damage PreventionX3 Pipeline FieldX3 Pipeline Emergency
  5. 05

    Prove

    Could we hand an inspector the evidence in an hour?X3 Pipeline Audit
Your Part

X3 Counts the Clock. Your Locators Find the Pipe.

Four things stay with your team.

Set the state rules

Response times and holidays come from each state’s one-call law.

Mark accurately

Locating is skilled work by qualified people.

Decide who watches

Your procedure decides which digs need a person standing by.

Talk to excavators

The scorecard shows who to call. The conversation is yours.

The Outcome

No Ticket Runs Out. No Critical Dig Goes Unwatched.

Damage prevention on X3 is every ticket answered in time, a watcher on the digs that matter and a root cause on every hit.

Answer it.

Every ticket inside its legal time.

Watch it.

A person on site where the pipe matters most.

Learn from it.

Every hit traced to a cause and a contractor.

Access

Priced Per Mile. Start With Your Own Systems.

Create your account, describe your systems once, choose X3 Pipeline Damage Prevention or all nine products, and run it on your own pipeline with your records saved. One sign-in opens every product you pay for.

One product · from $499 a month
X3 Pipeline Damage Prevention

$499 a month covers your first 100 miles of regulated pipe. Then $3 a month for each mile after that. Twelve months for the price of ten when you pay for a year. Cancel any time.

  • Locate tickets on the clock, excavation watch, damages with root cause, patrols, markers and public awareness.
  • Works on its own. No other X3 product required
  • Your systems, people and records, saved to your account
  • Ask X3 for the regulation behind any question
Create Your Account
Best value · from $1,999 a month
All Nine Products

X3 Pipeline Damage Prevention and the other eight, one sign-in, one bill. $1,999 a month covers your first 100 miles, then $12 a month for each mile after that.

  • Every product from knowing what applies to proving it
  • Work flows from one product to the next
  • The command center shows leaders what needs attention
  • Costs about the same as four products bought one at a time
Choose All Nine
$499a month for X3 Pipeline Damage Prevention, covering your first 100 miles of regulated pipe. Then $3 a month for each mile after that.
$1,999a month for all nine products, covering your first 100 miles. Then $12 a month for each mile after that.
10 for 12Pay for a year and get twelve months for the price of ten. Over 2,500 miles, we set up the plan with you.

$1,249 a month for X3 Pipeline Damage Prevention

$4,999 a month for all nine products

Yearly: $12,490 or $49,990

What you would pay each month
MilesX3 Pipeline Damage PreventionAll nine products
50$499$1,999
250$949$3,799
500$1,699$6,799
1,000$3,199$12,799
2,500$7,699$30,799

Why per mile. Pipeline work grows with miles of pipe: patrols, test stations, valves, leak surveys and assessments all scale with the system. So X3 Pipeline is priced per regulated mile. Every product has a monthly minimum that covers your first 100 miles, because every operator carries the same fixed work whatever its size: written procedures, an OQ program, an emergency plan and annual reports. Each mile after that adds a small amount. All nine products cost about four times one, so running the whole loop is the better deal, and paying for a year gets you twelve months for the price of ten.

Prices in US dollars. Subscriptions renew each month or year until cancelled.

Straight Answers

Questions Operators Ask About X3 Pipeline Damage Prevention.

Have one that is not here? Ask X3, or write to us and a person will answer.

Does X3 connect to our one-call center?
Tickets can be entered or imported from your one-call center’s daily export using the template built into the import button. A direct feed can be set up with you.
How are response times set?
Per state, from its one-call law, in business hours with holidays excluded where the law says so.
Does it cover public awareness?
Yes. API RP 1162 audiences, how often each must hear from you, and the four-year effectiveness evaluation.
Do I have to buy all nine products?
No. X3 Pipeline Damage Prevention works on its own. Each product owns one job, and you add another when that job matters to you. The command center brings together whichever products you have.
How do I start?
Create your account, describe your pipeline systems once in Company Setup, then add X3 Pipeline Damage Prevention (or all nine products) to your plan. Your company starts empty and every screen tells you what to do first.
How does pricing work?
One product is $499 a month for your first 100 miles of pipe, then $3 a month for each mile after that. All nine products are $1,999 a month for your first 100 miles, then $12 a mile. Pay for a year and you get twelve months for the price of ten. Over 2,500 miles, we set the plan up with you.
Every ticket, answered.

Keep the Bucket Off the Pipe.

Create your account, set your states and enter your first locate tickets.